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Returns & Exchanges
At Ofra Cosmetics, we want you to be completely satisfied with your glow. If you are not happy with your purchase, you may return or exchange unused or gently used products within 30 days of delivery.
1
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Pack and Ship
Securely package your items in the original box and drop off the package at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing